As ever the seagulls are proving popular. By this morning we only had two left. This afternoon a young couple came into the shop, saw the seagulls and she selected one. She held onto the seagull as they looked around the rest of the shop. Then they put it back on the shelf.
They stood near to the till having a conversation. Belinda overheard one of them saying "just ask them!" This gave Belinda the opportunity to ask if she could help. They wanted to know whether we had any more seagulls. Belinda explained that we didn't, but that she would be making more in the coming week. Belinda's first thought was that they may want to order a seagull (or two!) Wrong! It transpired that the young woman was worried that if they bought a seagull the other one would be lonely. Reassured by Belinda that there would soon be more, they made their purchase and left.
A few minutes later they were back. Why? To buy the other seagull. They decided that it was just as important to make sure that the seagull they had bought didn't get lonely.
Our conclusion? Inspired by the Sea has some of the kindest and most thoughtful customers anywhere…
They stood near to the till having a conversation. Belinda overheard one of them saying "just ask them!" This gave Belinda the opportunity to ask if she could help. They wanted to know whether we had any more seagulls. Belinda explained that we didn't, but that she would be making more in the coming week. Belinda's first thought was that they may want to order a seagull (or two!) Wrong! It transpired that the young woman was worried that if they bought a seagull the other one would be lonely. Reassured by Belinda that there would soon be more, they made their purchase and left.
A few minutes later they were back. Why? To buy the other seagull. They decided that it was just as important to make sure that the seagull they had bought didn't get lonely.
Our conclusion? Inspired by the Sea has some of the kindest and most thoughtful customers anywhere…