It's hot at the moment, really hot! Great news for us - sunny hot days bring people to the seafront and the more people on the seafront the busier the shop. And busy the shop has been… Busy, but not always with buying customers. And that's fine! The first step has to be encouraging people to see the range of work we stock, and compliments about the shop and items we sell are always welcome. We've had numerous 'non buyers' who have then returned as 'buyers'.
The hot weather, and busy shop has brought out another kind of 'non buyer' though! We have decided we need to keep a list of items that we refer to as 'missing in action'. We've had to add three items to that list this week! Why do we have a 'missing in action' list? Well, we can't bring ourselves to think of people stealing from us! Maybe someone has picked an item up and put it down somewhere else and we can't see it. Or maybe it's fallen behind a shelf. Or maybe that's just wishful thinking. Missing in action they are!
We hope it will be a short list, we really do, but we're determined not to lose trust in our visitors to the shop. Obviously we keep an eye on what's happening in the shop, mainly so we can offer assistance if required. We don't want people to think their every move is being scrutinised. We want coming in to the shop to be a relaxing and positive experience for visitors, and, quite frankly, for us.
So 'missing in action' they are, and relaxed we are. We'll just have a cup of tea. Tea bags I think though. No 'tea leaf' is welcome here…